Victoria Goss is very different to other nightwear retailers, both those online or those in store, because this business is totally run by me. I'm Kay, and I do everything here - from choosing what stock to sell right through to your order fulfilment.
This means that I have extensive knowledge of the supply chain, when and where my stock is coming from, how it is manufactured and the ethos of the companies involved. I know the styles of nightwear that are on my website, often from personal use as I love wearing them myself, I can advise how they will fit, wash and feel to wear. I'm always available for a chat on the phone (01263 860891) if you need any help in making your choice.
When you place an order with Victoria Goss I will be picking it, packing it and taking it to be mailed out at the local Post Office, often using my electric bicycle for this. Any problems with delivery of your order and I will know what you've bought, how and when it was sent out and and where I addressed it to.
I want you to enjoy your shopping experience with Victoria Goss and I want you to be happy with everything you buy from me and to that end you have my guarantee that in the unfortunate case of something being wrong I will speedily act to make it right for you. I aim to offer some of the best customer service online.
You can be assured when you buy from Victoria Goss that this little business is my passion and that your order will be my top priority and will receive the utmost care and attention and I will personally be looking after it from start to finish.
You really can shop with confidence at Victoria Goss.